Returns Policy

RETURNS are to be reported to us via email and returned within 7 days of the delivery date - on full priced items only.

- Please inform luulah Belle Boutique for all returns by emailing us at luulahbelleboutique@gmail.com

- The customer will need to provide us with details of their full name, order number & reason for return.

- Once we have assessed the returns reason & it is in agreement with our Returns Policy, we will contact the customer via email with the next best form of action.

- Items must still be in a saleable condition - therefore unworn, unmarked, in the original packaging & with all original tags still attached.

- Please be careful in trying on your items as we do not allow returns on any items that are damaged or marked in anyway e.g. makeup stains, tan, perfume or deodorant marks.

- Please Note -

  • All returns are shipped at the customers expense. We advise to use a tracking and recorded method of post, as we will not be responsible for any damaged or lost parcels.
  • Luulah Belle Boutique have the authority to refuse any returns that are reported outside of the 7 day delivery date.
  • Items that are sent to our return address without notifying Luulah Belle Boutique will not be processed.
  • We do not Return or Exchange on SALES ITEMS, Discounted code items. Jewellery, earrings, cosmetics or swimwear for hygiene reasons and for customer protection.
EXCHANGES/CREDIT NOTES

For an exchange of size please make sure you return the unwanted item back to us within 7 days of delivery date (following our returns policy). Once we have received the unwanted item, we will then carry out the exchange. If a size is unavailable for an exchange, we will issue a credit note via email. Credit notes are to be used within a 3month period.

  • Credit notes are only issued to the value of the purchased item less any shipping costs.
  • We Do Not Offer Store Credit Notes on SALE ITEMS, Discounted Code items.
  • Due to product availability, we are unable to hold or guarantee availability of stock for exchanges.


For more information on Refunds please visit our Terms & Conditions page

FOLLOW @LUULAHBELLEBOUTIQUE ON INSTAGRAM!